Shipping policy
At KOMO, we offer free shipping on all orders within India, with no minimum order value required.
For international orders, a flat shipping fee of ₹2,000 applies per order.
Order Processing
Once your order is placed, please allow 3–5 business days for it to be processed, quality-checked, and dispatched. You'll receive a confirmation email once your order ships, along with tracking details so you can follow its journey.
Delivery Times
Delivery timelines vary depending on your location and local courier conditions. As a general guide:
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Domestic orders (within India): typically arrive within 3–7 business days after dispatch
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International orders: typically arrive within 15–20 business days after dispatch
These are estimated timelines and may be affected by customs processing, remote delivery areas, weather conditions, or other factors outside our control.
International Orders
A flat shipping fee of ₹2,000 applies to all international orders.
International shipments may also be subject to customs duties, import taxes, or other charges levied by the destination country. These charges, if applicable, are separate from the shipping fee and may need to be paid by the customer. We recommend checking your country's customs policies before placing an order.
Order Tracking
Once your order ships, you'll receive a tracking link by email so you can monitor its progress until it reaches you.
Delays
While we work hard to meet the timelines above, delays can occasionally occur due to high demand, weather, customs clearance, or courier disruptions. If your order is significantly delayed, please reach out to us and we'll help track it down.
Questions
For any shipping-related questions, contact us at support@komo.store.com or +91 9930468867.
